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Practical information

for your stay at our hotels in Deauville

Can we smoke in the establishments?

The 2 establishments are non-smokers, except from 6:30 pm until 10 pm on the terrace of the Trophée by M for the bar service.

Are animals allowed?

Only small dogs of - 10 kg are allowed with a supplement of 13 €

(according to conditions at the reception)

What are the check-in and check-out times?

Rooms are available from 3.30 pm on the day of arrival, a luggage service allows you to free yourself to take advantage of Deauville if you arrive before this time.

The day of departure the rooms are to be released before noon. Last check-out: outside of the summer season, depending on availability and written confirmation of the reception, packages to release the rooms after this time are offered.

Can we access the private pool ?

L'accès à la piscine privée de l’hôtel Le Trophée by M est soumis à règlement écrit. Le Trophée se réserve le droit de refuser les personnes ne le respectant pas.

What are the rules of access to the Spas?

Access to the spas and treatments is depending of the physical health of people, as well as for minors aged 16 and over accompanied by one of the parents.

Can we use the minibars of the Trophée By M rooms as a refrigerator?

The minibars of the Trophée by M are drink coolers, respecting in no way the cold chain. If you need a refrigerator, please choose the rooms of La Loggia by M.

Can I bring cooking appliances in the rooms?

Cooktops, planchas and other electrical cooking appliances are strictly forbidden in both establishments.

Is there an E-concierge service?

We offer you an e-concierge application to download on your smartphone or tablet to facilitate your stay with useful information and offer you the digital press. You will find it in main page also during the first connection to our wifi.